Privacy Policy
INTRODUCTION
At Hastelloy Advance Limited, we believe strongly in fundamental privacy rights as embedded in Section 37 of the 1999 Constitution (as amended) (the Constitution). That is why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by us as “personal data,”. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data.
This Privacy Policy covers how Hastelloy Advance Limited or its affiliates (collectively, ·”) handles personal data whether you interact with us on our websites, through apps or in person (including by phone or when visiting Store/office). This Privacy Policy is in accordance with the Nigerian Data Protection Act 2023 (NDPA), regulations, guidelines and directives made pursuant to the NDPA (“Applicable Laws”). It is binding on all data subjects whose Personal Data we process.
You accept this Privacy Policy and hereby give Hastelloy Advance Limited consent to collect, store, process, and use your Personal Data to the extent permitted under Applicable Laws by clicking on the “Accept button ”. You have the right to withdraw your consent at any time, provided that we do not have another lawful basis to keep processing your Personal Data.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and we may provide you with additional notice (such as by adding a statement to the homepages of our website or mobile application or by sending you an email notification.
We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.
- LAWFUL BASIS FOR PROCESSING YOUR INFORMATION
All Personal Data that we collect and process is justified by at least one of the lawful processing that:
- You have given consent to the processing;
- Processing is necessary for the performance of a contract to which you are a party or to take steps to enter into a contract.
- Processing is necessary for compliance with legal and regulatory obligations to which we are subject.
- Processing is necessary in order to protect your vital interests or another natural person; and
- Processing is necessary for the performance of a task carried out in the public interest.
- Processing is necessary for the purposes of our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and freedoms, are not incompatible with any of the above lawful bases, or beyond your reasonable processing expectations.
- BREACH/PRIVACY VIOLATION
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data, Hastelloy Advance Limited shall, within 72 (Seventy-Two) hours of having knowledge of such breach, report the details of the breach to the Commission. Furthermore, where we ascertain that such breach is detrimental to your rights and freedoms in relation to your Personal Data, we as soon as reasonably practicable upon knowing the occurrence of such breach take steps to inform you of the breach incident, the risk to your rights and freedoms resulting therefrom and any course of action to remedy said breach.
- FILING A COMPLAINT
In the event you are dissatisfied with how we process your data, we advise that you submit your complaint through our Data Protection Officer (DPO), whose details are provided below:
Name: Lovelyn Sunday
Email: Operations@hastelloyadvance.com
Phone Number:08169190743
Office Address: Plot 52, Ahmadu Bello Wa,y Victoria Island, Lagos
If you have reasons to believe that your Personal Data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your Personal Data, you have the right to lodge a complaint with the Commission. The contact details are:
Nigeria Data Protection Commission
Email: info@ndpc.gov.ng
Website: https://ndpc.gov.ng/
Where you remain dissatisfied, you reserve the right to explore other appropriate legal remedies as guaranteed under Nigerian law.
- QUESTIONS OR CONCERNS
If you have any questions or concerns about this Privacy Policy or would like to contact us for any reason, you can contact us at operations@hastelloyadvance.com
2. TYPES OF PERSONAL DATA WE PROCESS
We may collect and process the following information about you:
- Information that you provide to us, for example, when you fill out a contact or web form, or if you register to receive alerts or updates.
- When you provide your Personal Data while signing up for a service or purchasing a product.
- Personal Data that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site and the pages you visit, traffic and location data
- When you contact our customer support, whether by phone, email, or chat
- We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you don’t have to respond to these.
3. USE OF YOUR PERSONAL DATA
We may use your Personal Data as follows: